We all long to be heard, but few realize how much distortion exists, preventing that goal. To have true, clear interaction with another, mind chatter must be stilled. When the mind is silenced, one can fully hear from the heart.
When the mind is stilled, the heart can feel the emotional content behind the words. Rather than applying your own feelings and attitudes to the situation, empathy allows you to experience another's perspective. Empathic interaction enriches communication and honors the depth of what is being conveyed. When clearly and honestly engaged, there is no risk of emotional manipulation.