Sunday, September 18, 2022
There remains a glitch affecting certain subscription orders, insofar as recurring payments are not made. The memberships remain active, however. And since we are not authorized to restart the payments, eventually, after a couple of months, we flush these out (as we have, ultimately, no definite way of telling whether this subscription cancelation was intentional by you or not). Please know we are working to resolve the issue.
Note: you can verify whether your subscription is active as expected, by checking the 'Subscriptions' section on your account page. If it's not active, but you wish it to be, you'll need to resubscribe here. Our apologies for the inconvenience!